Payment
What are the different payment methods?
We offer the possibility of paying for your order by Bank Cards (Carte Bleue Nationale, Visa, MasterCard, American Express), Paypal, Call Pay. We also offer payments in 3 or 4 installments with Shop Pay, and payments in 3 installments with Klarna.
Is my payment secure on the Bébé Nido website?
Payments made by credit card on our official BEBENIDO.FR website are secured by Paypal and Shopify payment via an integrated online payment form which uses encryption of your card data in a highly secure financial environment.
To ensure a secure transaction, Shopify integrates the PCI-DSS security rules of Visa and MasterCard and uses the 3DSecure 2 protocol for online sales. These rules are in place to protect your bank account from unauthorized uses of your card when you order online.
Your payment is made via our site on a secure server. Your card number will not be shared with us and the transaction is between you and Shopify.
What should I do if my credit card payment is declined?
It is possible that a payment by credit card may be refused. In this case we invite you to contact your bank first and then our customer service by telephone at +33 1 89 40 07 78 or by email at contact@bebenido.fr
Here are some reasons that may explain a refusal
• Your bank card is about to expire.
• You have reached the maximum purchase limit on your card for the week.